Do you supply free samples before bulk ordering?
If the sample quantity is not large, we will try to apply for free samples for you. If it is a larger quantity, we may need to charge a fee. Courier costs are to be covered by the customer.
What payment methods do you accept?
We accept various secure payment methods, including T/T, Paypal, Western Union, Money Gram, Visa, and E-checking.
How soon can I receive my order after payment?
Sample orders typically take 3 to 7 days depending on complexity. Bulk orders take about 10 to 20 days. If your order is urgent, our factory can prioritize production based on your needs.
What is the minimum order quantity (MOQ)?
The MOQ varies based on product complexity and packaging. Standard MOQ for items like masks, lip care, and tube packaging is 12,000 pieces; other products are generally 1,000 pieces.
Can I create my own brand products with private labels?
Yes, we offer professional OEM and ODM services for clients worldwide and can provide expert advice on product development and design.
Are your products safe and certified?
Yes, we use safe materials compliant with international standards. We are an ISO22716:2007, ISO9001:2015, GMPC, and SGS certified facility, ensuring all products meet strict quality and safety requirements.